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1M People Retrieve Social Security Statements Online

July 2, 2012

The Social Security Administration (SSA) Commissioner, Michael J. Astrue, announced Friday that around one million people have accessed their Social Security statements in less than two months since the federal agency established the My Social Security platform.

In a press statement released through the SSA’s website, Commissioner Astrue considered it a “huge success.” He also said that the “online statement meets our commitment to provide Americans with an easy, efficient process to obtain an estimate for their potential Social Security benefits.”

It can be recalled that Social Security online statements were made available last May 1 through the My Social Security page, which allowed people to access information on their Social Security earnings and benefits with convenience and security.

Additionally, the American Customer Satisfaction Index (ACSI) indicated that users of the online statement feature gave it a score of 89 – joining other Social Security’s other top-rated online services such as the Retirement Estimator and online retirement application in terms of competition.

Access to the online statement is for individuals who are at least 18 years old, have an SS number, a valid e-mail address, and a U.S. mailing address.

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